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Session objectives include:
Ingrid Guerra-López, PhD, is an internationally recognized performance improvement specialist and best-selling author. Dr. Guerra-López is Associate Professor at Wayne State University and CEO and founder of the Institute for Needs Assessment and Evaluation (IFNAE). She has served on the Board of Directors of the International Society for Performance Improvement (ISPI), and is Editor-in-Chief of ISPI's research journal Performance Improvement Quarterly. She is co-author of the best-seller Needs Assessment for Organizational Success. She has authored other widely used books that have become performance evaluation standards such as, Performance Evaluation: Proven Approaches for Improving Program and Organizational Performance.
Dr. Guerra-López’s work focuses on improving human and organizational performance through needs assessment, monitoring and evaluation, with particular focus on the identification, strategic alignment, and mapping of performance indicators. She has published six books and over 50 articles on some of most prestigious journals in performance improvement, evaluation, and management. Dr. Guerra-López has worked internationally with government, community service organizations, education, military, and corporate clients, including the United States Agency for International Development, The World Bank, U.S. Naval Education and Training Command; General Motors, Chrysler, Mercedes Benz, Metropolitan Life Insurance Company, Amway International, , among many others. She has dedicated her career to disseminating evidence-driven performance improvement practices internationally in 34 countries, across 5 continents.
Agenda
8:30 - 9:00 -- Continental Breakfast
9:00 - 12:30 -- Program
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Greater Orlando Organization Development Network
