"19th Annual Best Practices Session" ; August 9, 2024

"19th Annual Best Practices"

Friday, August 9, 2024

Session Overview

Our 19th Annual Best Practices session will feature four Member Presenters who will share their favorite tips, techniques,  strategies, and success stories.  Don't miss one of our favorite programs each year!

Program Highlights: 

We are delighted to have four member presenters for this session.  Join us for an interesting mix of topics including recent research results, an assessment based workplace solution, a change management case study, and some out of the box professional skills development. 

"More Mindfulness, Less Turnover?"  presented by Dr. Vicki Lavendol, Senior Instructor at UCF Rosen College of Hospitality Management

The introduction of stress reducing behaviors during the workday in a hospitality company was the core contribution of a study prompting research on ways to promote mindfulness at work to reduce job stress and turnover intention in any work setting. 

  
"Is Your HI Ready for AI?"  presented by Edwin Mourino, PhD, Human Intelligent (HI) Workplace

Is your organization ready for the change and would you consider your organization a human intelligent workplace? In this session, you’ll learn what a human intelligent workplace is and have an opportunity to complete a questionnaire to assess if your organization is a HI workplace and learn what to consider in change readiness.

  
"Mastering Change through Inclusion: One Company's Turnaround" presented by Marissa Caravelis, People and Culture Transformation Solutions

Learn how an organization which was not hitting the mark when it came to rolling out company-wide change initiatives achieved a turnaround in their mastery of change.

"Improv your Impact" presented by Keith Smith, Keith Smith Consulting

Learn how improv skills can help  increase your impact in the workplace by discovering the skills to improve your ability to read an audience, increase creativity, and help reduce fear and uncertainty in pivoting out of tight and uncomfortable situations.

Bios for Best Practices Presenters

Vicki Lavendol, Ed.D

Vicki Lavendol has served as Director of Leadership & Training at Gaylord Palms Resort & Convention Center and Director of Human Resources at Charles Schwab & Company.  Vicki was a Human Resources Operations Manager at Walt Disney World, and supported Organization Development at Tupperware Worldwide Headquarters. Vicki has been a Senior Instructor at the University of Central Florida Rosen College of Hospitality Management since 2010, teaching Hospitality Human Resources, Communications, and Strategic Management and Leadership. Vicki is a lifelong learner with an MBA and MHR from Rollins College, and today she will share research from her recently completed doctorate at UCF.

Edwin Mourino 

Dr. Mouriño is an Air Force veteran, Trends Advisor, Human Capital practitioner, speaker, and author. His focus has been on helping leaders and organizations help themselves. He brings many years of leading and/or supporting key elements of organizational change efforts through Leadership Development, DEI, Executive Coaching, Team Development, Executive Retreats, and Personality Assessments.

Marissa Caravelis 

Marissa is the founder of People and Culture Transformation (PACT) Love.  With over two decades of progressive and diverse experience within a Fortune 100 corporation and a family-owned business, she is passionate about creating sustainable strategies that support employees in reaching their potential. Her toolkit includes individual and leadership development, workplace and culture-related project & change management, and performance enablement.

Keith Smith

Keith brings over three decades of progressive HR experience at The Walt Disney Company where he held various leadership roles and was a Senior Vice President of HR. Now retired from Disney, he founded Keith Smith Consulting, where he helps visionary leaders create a people-centered plan to turn great ideas into implemented realities.  Leveraging his rich experience of change work in one of the top brands in the world, he enjoys getting creative, collaborative leaders where they want to be by quickly aligning teams to accelerate achievement, he believes in aligning people towards a common goal.

Agenda