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Our first Bimonthly for 2024 opens our GOOD programming with a dynamic and high energy BANG!
Keynote speaker, podcaster and bestselling author, Jim Knight will act as a thought-starter for the session. He will use the visceral backdrop of Rock ‘n Roll and several well-known brands, including Hard Rock International (via his 21-year run with that brand as the head of Learning & Development) to discuss key strategies to implementing initiatives for leading others to produce desired results.
Key Unique Concepts will include:
Moving at blazing speed, the time allotted is chock-a-block full of visual PowerPoint slides, out-of-the-box thinking, videos, personal stories, industry statistics, group discussions and an interactive handout for some real “take aways”…all told through the spirit of Rock ‘n’ Roll.
Come hear what all the buzz is about. Edu-tainment will be served!
(GOOD will also provide a copy of Jim's best selling "Leadership That Rocks" book for those attending in person.)
Speaker Bio - Jim Knight
Jim Knight is the Owner & CEO of Knight Speaker, delivering numerous programs worldwide on leadership, organizational culture, customer service, and employee experience. He is also the best-selling author of Culture That Rocks: How to Revolutionize Your Company’s Culture, now in its 3rd edition, which was featured in Entrepreneur Magazine as one of the “5 Books That Will Help You Transform How You Do Business”. Jim’s latest books, Leadership That Rocks: Take Your Brand’s Culture to Eleven and Amp Up Results and Service That Rocks: Create Unforgettable Experiences and Turn Customers into Fans were Amazon #1 Best Sellers. Jim’s role at Hard Rock involved many facets of organizational training including creating and managing all staff and management training materials and programs; facilitating Hard Rock’s Corporate University; overseeing management training locations; producing training videos; directing company e-Learning initiatives; facilitating leadership transitions; and traveling to properties to deliver onsite classes and measure company standards. Jim put his experience and creativity to work, which consistently developed cutting-edge training concepts. During his time with the Hard Rock brand, his team won coveted video Telly Awards (Guest Service in 2000, Menu Rollout in 2007, Harassment & Discrimination Prevention in 2008); garnered Training Directors Forum’s 1998 prize for Reengineering Training; and won Brandon Hall’s Gold Best in Class Award for their Service Recovery e-Learning course.