GOOD Network is the regional OD network serving Central Florida from coast to coast

Greater Orlando Organization Development Network

"Change Management: Getting It Right" -- Bi-monthly Meeting, Friday, January 31, 2020

  • Friday, January 31, 2020
  • 8:30 AM - 12:30 PM
  • Goodwill Industries of Central Florida, 7531 S. Orange Blossom Trail, Orlando, FL 32809


  • 2020 GOOD Members
  • 1st time guests attend their first meeting for free to "try us on for size." If you are a former member or a guest who has attended any GOOD meeting before, please register as a returning guest.
  • Returning guests and former members who have visited us before will pay $35.00 for the meeting.

Registration is closed
" Change Management:  Getting it Right"
January 31, 2020 Bi-monthly Meeting

NOTE:  We moved our 1st Bi-monthly into January since we have our inaugural Conference scheduled on February 28th.  Members should settle their 2020 dues invoices prior to registration to be able to register as a current member.

Program Description

"Change Management: Getting It Right" with Susan Richards

The goal of our session will be to introduce the group to the topic of change management and how to set your organization on a positive and successful course for change. Specifically, we will cover how to: 

  • Develop a change management strategy outline/framework for your project; 
  • Identify your change management team members and prepare them for their role on the project ;
  • Identify your project sponsors and assess what they need to know to be effective on the project.

We will talk about how to increase the probability of your projects’ success, manage resistance to change and build change competency in the organization.  We will utilize the ADKAR methodology (Prosci) to frame the conversation and give you some real-world examples of how to get started and how to ensure the change sticks. The five building blocks of ADKAR critical for successful and effective change management program include:

  • Awareness of the need for change 
  • Desire to participate and support the change  
  • Knowledge on how to change 
  • Ability to implement required skills and behaviors 
  • Reinforcement to sustain the change

This will be a presentation format diving into several of the critical areas of approach and will include group discussion and a hands-on exercise.

Speaker Bio -- Susan Richards

Susan is Founder and Managing Partner of SteelBridge Solutions, Inc. SteelBridge is woman-owned Human Resources & Business Management consulting company based in Atlanta, Ga. If one phrase could describe value to our clients, it would be “we help organizations maximize the ROI on people and transformation initiatives.” Susan consults in areas of change management, organizational effectiveness, M&A, HR strategy, technology, and operations. Her focus is helping clients improve business performance by aligning their human capital programs and practices with business strategy and technology. Susan has over 25 years’ experience in Organizational Change Management, Human Capital, and Business Leadership. She has consulted with global organizations across multiple industries, including manufacturing, energy, telecommunications, professional services, health care, consumer products, and public sector.  Susan’s core expertise includes: Change Management (PROSCI Certified); HR Strategy and Implementation (SPHR); HR Technology Strategy, Selection and Implementation; and Engagement Management (PMP).  Some of Susan’s clients include: Church’s Chicken; Cox Enterprises; Freddie Mac; Goodyear; Kaufmann Hall; Lafarge; North Bay Healthcare; Ontario International Airport; Racemark International; TSYS; Wells Fargo.  Susan is a sought-after speaker on the topic of Change Management. She has presented at many national and regional conferences and often shares her perspective with students in both Graduate and Undergraduate programs. Susan’s e-book is titled “The Road Best Traveled: Your Path to Change Management.” She has written many articles on the topic of Enterprise Change Management and Human Resources Transformation.


  • 8:30 - 9:00 AM -- Continental Breakfast
  • 9:00-- 12:15 PM -- Bi-monthly  Program

Click on the link below for a map to GOODWILL Industries:

Powered by Wild Apricot Membership Software