SAFETY FIRST: The Precondition for Building Trust, Engagement and Collaboration at Work
Friday, October 13, 2017
All organizations have a culture, either by default or design. Some are enhancing and inspiring while others are non-enhancing and toxic. Teams and organizations with enhancing and inspiring cultures enjoy a competitive advantage by unleashing the discretionary emotional energy of people at work. We call these collaborative environments Green Zone Cultures.
Green Zone Cultures are deliberately designed to be positive, safe interpersonal environments characterized by safety, trust and caring. It is in these environments that human energy soars, employees care about their work and each other and together they achieve extraordinary results. The key to building these environments is psychological safety. Feeling safe frees people to speak openly and honestly with one another, to relax, be curious and ask questions without fear of ridicule or embarrassment. These interactions pave the way for greater levels of cooperation, faster and better decision making, more innovative problem solving, increased accountability and more accurate execution. Side affects include: increased job satisfaction, greater health and well-being, higher retention rates and a more engaged workforce.
- Identify what helps and what hurts in cultivating psychological safety and how to translate these ideas into action at work.
- Understand the effect of interpersonal neurobiology on work relations and choose more supportive actions to create a trust-based work environment.
- See how their own attitude and intention impact their ability to influence others and build trust, engagement and collaboration at work.
This program includes a book for registered attendees!
"Radical Collaboration: Five Essential Skills to Overcome Defensiveness and Build Successful Relationships" by James Tamm and Ronald Luyet
Celeste Blackman is an international consultant and co-founder of The Green Zone Culture Group, a consortium of radically collaborative professionals dedicated to creating a better way to work through Radical Collaboration and Green Zone Thinking. She is also an adjunct faculty member at the Wharton School of Business where she teaches communications in the Executive MBA program.
Celeste has worked with a wide range of clients including NASA, The Human Element Sweden, Chevron, Idaho Power, Business Consultants of Japan, The United Nations, and Amsterdam Capital Trading Company. A certified Marshall Goldsmith coach, Celeste has been coaching clients to achieve career, life and performance goals for more than 20 years. She is the former Manager of the San Mateo County Hospital Consortium's Career Fitness Center, where she provided training and coaching as part of a comprehensive retention strategy in the San Francisco Bay Area. Prior to that, she was the Director of Corporate and Career Education at Maryville University in St. Louis, Missouri. She holds a Masters degree in Public Administration and was a recipient of the Presidential Management Internship Award. Her Baccalaureate degree is in Communications.