Greater Orlando Organization Development Network



Free Webinar - Creating a Customer-Focused Mindset in Your Organization by Blanchard T&D

12 Apr 2018 11:03 AM | Anonymous member (Administrator)

APRIL 24, 2018
12:00 P.M. EASTERN

CREATING A CUSTOMER-FOCUSED MINDSET IN YOUR ORGANIZATION

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Learn how to create a customer service mindset that teaches your employees how to deliver ideal service to internal and external customers in a way that creates a real competitive edge for your company.

You’ll learn how to help the people in your company:

  • Define a personal service vision
  • Identify customer needs and wants
  • Develop the skills needed to build customer satisfaction and loyalty
  • Create a self-empowered action plan
Also check out the Blanchard website for  14 On-Demand Webinars

https://resources.kenblanchard.com/webinar-recording-videos


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