Speaker and Session Details


Concurrent Session


Roslyn Miller, PhD


Amanda Major, EdD


Session Title & Description

"Designing Surveys for Organizational Evaluation and Improvement"

How do you know if your organization is achieving its objectives? How effective are your organization’s activities? Measuring your organization’s progress toward its project success factors is essential to its maintenance and continual improvement. Well-designed surveys of your stakeholders can elicit much of this essential information.

In this interactive session, participants will learn why, when, and how to use surveys to collect data needed to measure progress toward organizational project success factors.

We will discuss keys to designing an effective survey so that participants will have the opportunity to:

  • Reflect on their own survey needs
  • Discuss the strategies and how they would provide actionable information for their organization
  • Draft survey items that address their organization’s needs or opportunities

This session will conclude with a brief discussion of analyzing and reporting survey results.



Speaker Bios

Roslyn Miller, PhD

Instructional Designer

University of Central Florida


Amanda MajorEdD, CPLP, PMP

Instructional Designer

University of Central Florida


Roslyn Miller has more than 20 years’ experience as an educator in public, private, military, and university settings. She holds a BA in mathematics from Harding University, an MS in secondary education from Mississippi State University, and a PhD in curriculum and instruction from Mississippi State University. As an instructional designer in the Center for Distributed Learning at University of Central Florida in 2018, Roslyn develops and maintains relationships with online faculty and facilitates the development of their online courses.

Roslyn has also presented at regional and national conferences, published articles in education journals, and served as an evaluator for educational programs. Her research interests include effective instruction, authentic assessment, and STEM education.

Amanda Major, EdD, CPLP, PMP is an organizational development and project management specialist in the field of online learning in higher education. Currently, she currently contributes to projects at University of Central Florida. Actively involved in the field, she has presented at national and international conferences and has peer-reviewed publications about e-learning organizational development, operations, and projects.

She holds a Project Management Professional certification from the Project Management Institution (PMI) and a Certified Professional in Learning and Performance certification from the Association for Talent Development (ATD). Additionally, she has earned administration certifications from the Online Learning Consortium and Quality Matters. Her academic credentials include an EdD in educational leadership, policy and law; an MA in industrial organizational psychology; and a BA in interdisciplinary studies with a concentration in social psychological issues.

Amanda has experience delivering results in a variety of learner-focused and client-oriented environments. Prior to arriving at UCF Amanda taught online courses, partnered with online program management provider, participated in strategic planning efforts, developed policies, and improved business processes to contribute to quality online programs at a large, public, research-intensive University. She enjoys partnering with faculty and leading projects to enhance digital learning.



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